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SMS Automation — Auto Reminders & Alerts for Any Model

SMS Automation — Auto Reminders & Alerts for Any Model

91.78$

Description

Community Enterprise Odoo.sh

SMS Automation — Auto Reminders & Alerts for Any Model

Running a business means managing countless important deadlines every day — invoice due dates, delivery schedules, contract expirations, subscription renewals, and customer follow-ups. Missing even a single reminder can result in delayed payments, dissatisfied customers, missed renewals, or lost business opportunities.

However, many businesses still rely on manual processes such as:

  • Calling customers individually
  • Sending SMS messages one by one
  • Tracking important dates in spreadsheets

These traditional methods are often:

  • Time-consuming
  • Inconsistent
  • Error-prone

Businesses need a smarter, faster, and more reliable way to manage customer communication and reminders.

What Is SMS Automation Engine?

SMS Automation Engine is a powerful and user-friendly Odoo module that automates SMS notifications and reminders across any Odoo model based on date-driven events.

Whether you need payment reminders, delivery updates, subscription renewal alerts, or customer follow-ups, the module automatically ensures the right message reaches the right customer at the right time.

By automating repetitive communication workflows inside Odoo, businesses can:

  • Reduce manual follow-up work
  • Avoid missed reminders and delays
  • Improve customer communication
  • Save time and increase operational efficiency

The automation runs seamlessly in the background through scheduled actions, helping businesses manage customer communication more efficiently and reliably.

🎯 Problem vs Solution

Problem Solution with SMS Automation Engine
Staff manually remind customers about due invoices Automatically send SMS on due date
Customers miss delivery schedules Send reminder SMS before delivery
Expired quotations are ignored Trigger follow-up SMS after expiry
Subscription renewals are missed Notify customers before renewal
Overdue payments increase silently Send escalation SMS after due date
No visibility on communication Maintain complete SMS logs
Duplicate reminders sent Built-in duplicate prevention
Complex technical setup Simple, no-code rule configuration

We specialize in delivering advanced Odoo solutions across multiple domains. Our expertise includes:

EDI & SWIFT/ACH Payment Integrations

End-to-end EDI automation, including X12, EDIFACT, XML standards, & financial integrations such as SWIFT, ACH, & Fedwire.

eCommerce Integrations

Seamless integration with leading eCommerce platforms to sync products, orders, inventory, and customer data in real time.

Shipping Integrations

Robust shipping connectors for global couriers, offering automated label generation, tracking, and rate computation.

Most Useful Apps for your ERP

A wide range of highly-rated Odoo modules designed to enhance automation, improve productivity, & simplify business operations.

Works With Any Odoo Model

Create SMS rules for Invoices, Sales Orders, Purchase Orders,Deliveries, Contacts, Contracts, Subscriptions and more.

Date Based Triggers

Send SMS Before, On or After any date field. Set exact day or catchup mode to include missed records automatically.

Advanced Filter Builder

Use Odoo’s native domain filter to target specific records only. No coding or technical knowledge needed.

Dynamic Message Templates

Insert dynamic fields like customer name, invoice amount and due date directly into your SMS message.

Full SMS Log and Tracking

Track every SMS with sent and failed status. View failure reasons, message content and customer details in one place.

Duplicate Prevention

Built-in duplicate check ensures the same SMS is never sent twice to the same record.

Manual Run and Auto Cron

Run rules manually anytime for instant testing or let the daily cron job handle everything automatically.

Global SMS Limit Control

Set a global daily SMS limit to control credit usage. Admin gets notified automatically when limit is reached.

SMS Automation Engine is accessible directly from the Odoo main navigation menu. Access your Rules and SMS Logs with a single click from anywhere in Odoo.

SMS Automation Engine adds a dedicated section inside Odoo Settings to control SMS usage globally.

  • – Set a Global Daily SMS Limit to restrict the maximum number of SMS attempts per day across all rules. Both sent and failed attempts are counted — as every attempt consumes an IAP credit.
  • – Set 0 for unlimited usage.
  • – When the limit is reached the system automatically stops all rules and notifies the admin via an activity warning — no manual monitoring needed.
  • – Visit SMS Logs anytime to track today’s usage.

The SMS Rules list view gives you complete visibility over all your automation rules in one place.

  • – Color coded badges make it easy to identify trigger types at a glance — Blue for Before, Green for On and Yellow for After date.
  • – Sending Behavior badge shows whether the rule runs on exact day only or includes missed records using Catchup mode.
  • – Track performance of each rule directly from the list — see total sent, failed and today’s SMS count without opening any record.
  • – Active rules are highlighted in green.Inactive rules appear muted. Toggle any rule on or off with a single click without deleting or reconfiguring it.
  • – Multi edit is supported — select multiple rules and update them together in one action.

Filter rules by Active, Inactive, Before, On or After trigger type.

  • – Group by Model or Trigger Type for better visibility.
  • – Find any rule instantly with built-in search filters.

Creating a new SMS rule is simple and straightforward.

The form is divided into four clear sections:

  • Configuration — Select model and date field to watch
  • When to Send — Choose trigger type and sending behavior
  • Filter Records — Apply conditions to target specific records
  • SMS Message — Write message with dynamic field support
  • A built-in guide at the top of the form walks you through each step automatically. No technical knowledge required.

The SMS Rule form is clean and simple.Configure a complete automation rule in minutes without any technical knowledge.

Field by Field Explanation:

  • NAME : Give your rule a meaningful name so you can identify it easily.Example: Overdue Payment Follow-up
  • CONFIGURATION:
  • Model: Select which Odoo module this rule applies to. Example: Account Move (Invoice)
  • Date Field: Select which date field to watch for this rule. Example: Invoice Date Due
  • A built-in guide at the top of the form walks you through each step automatically. No technical knowledge required.

WHEN TO SEND SMS:

  • Trigger Type: Choose when to send the SMS relative to the date.Example: After
  • Before — send X days before the date
  • On — send exactly on the date
  • After — send X days after the date
  • Number of Days: How many days before or after the date. Example: 30 days

Sending Behavior:

  • Exact Day — send only on the exact scheduled day
  • Catchup — also include records missed in past days
  • Example: Catchup
  • Look Back Days: How many past days to consider for missed records.Example: 30 days

FILTER RECORDS:

  • Use Odoo’s native filter builder to target only specific records.Leave empty to apply rule to all records.
  • Example filters:
  • Invoice Type = Customer Invoice
  • State = Posted
  • Payment State = Not Paid
  • Only unpaid posted customer invoices will receive this SMS.

SMS MESSAGE:

  • Select Field : Pick any field from the selected model.Click Insert to add it into your message.
  • Example fields:
  • Customer Name → {object.partner_id.name}
  • Invoice Name → {object.name}
  • Total Amount → {object.amount_total}
  • Message : Write your SMS message with dynamic variables.
  • Example:
  • Dear {object.partner_id.name},
  • your invoice {object.name} of amount {object.amount_total} is overdue for more than 30 days.
  • Please make payment immediately to avoid further action.
  • — Team vraja
  • When SMS is sent variables are replaced with real values automatically:
  • Dear John,
    your invoice INV/2025/001 of amount $1,500.00 is overdue for more than 30 days.
    Please make payment immediately to avoid further action.
    – Team vraja

SMART BUTTONS:

  • Active — rule is running and will execute daily.Click Active → rule becomes Inactive instantly
  • Sent — total SMS successfully sent by this rule.Click Sent → opens list of all sent SMS logs
  • Failed — total SMS failed for this rule.Click Failed → opens list of all failed SMS logs
  • RUN NOW BUTTON
  • Click Run Now to execute the rule instantly without waiting for the daily cron job.Perfect for testing your rule configuration before going live.

(Before Date Trigger)

Before Date

  • Before Date trigger sends SMS X days
  • before the date field.
  • Example:
  • Invoice due May 2 → SMS sends May 1
  • Days = 1
  • Use for:
  • Invoice reminders, Delivery alerts,
  • Subscription warnings

(On Date Trigger)

  • On Date trigger sends SMS exactly on the date field.
  • Days field is hidden automatically as it is not needed.
  • Example:
  • Delivery on May 2 → SMS sends May 2
  • Use for:
  • Delivery notifications, Appointment reminders, Event alerts

(After Date Trigger)

After Date trigger sends SMS after the date has passed.

  • Example:
  • Quotation expired yesterday → Customer receives follow-up SMS today.
  • Days = 1 means SMS sends exactly
  • 1 day after expiry date.
  • Never lose a sales opportunity — let the system follow up automatically.

SMS Log List View

SMS Automation Engine maintains a complete log of every SMS attempt across all rules.

  • Each log entry shows date, rule name, record, customer, phone number, status and failure reason — everything you need in one place.
  • Filter by Sent, Failed or Today.
  • Group by Rule, Status, Date or Customer for quick analysis.
  • Never miss a failed SMS —see the exact failure reason and fix it instantly without any guesswork.

SMS Automation Engine includes a built-in scheduled cron job that runs automatically every day.

  • No manual action required —the system processes all active rules,checks matching records and sends SMSwithout any human intervention.
  • Cron job is accessible from:
  • Settings → Technical → Scheduled Actions → Run SMS Automation Rules
  • You can also:
  • → Change the frequency (hourly, daily, weekly)
  • → Run manually anytime for instant execution
  • → View last execution time and status
  • → Enable or disable the cron anytime/li>
  • → For instant testing without waitingfor the daily cron — use the Run Now button directly on any rule.
How many rules can I create?
  • Unlimited. Create as many rules as needed for different models, date fields and conditions.
Can I disable a rule without deleting it?
  • Yes. Click the Active smart button on any rule to disable it instantly. Re-enable anytime without losing configuration.
Can I test a rule without waiting for cron?
  • Yes. Use the Run Now button on any rule to execute instantly and verify the result without sending real SMS.
What if cron was down and SMS was missed?
  • Enable Catchup mode on the rule and set Look Back days to include missed records automatically on the next cron run.
Can I send the same SMS multiple times?
  • No. Built-in duplicate prevention ensures the same SMS is never sent twice to the same record.
Can I control how many SMS are sent daily?
  • Yes. Set a Global Daily SMS Limit in Settings → SMS Automation Engine. The system stops automatically when the limit is reached and notifies the admin via activity warning.
Where can I see sent and failed SMS?
  • Go to SMS Automation → SMS Logs. Filter by Sent, Failed or Today. Every attempt is logged with full details.
Why did my SMS fail?
  • Check the SMS Log to see the exact failure reason such as:
    • No phone number on partner
    • No partner found on record
    • SMS credit balance insufficient
Is SMS activity logged on the source record?
  • Yes. Every sent SMS is automatically posted as a note in the record chatter for complete activity history.
I would like to request a custom feature for this application. What’s the process to get it implemented?
  • We’re happy to help tailor the application to meet your business needs! You can reach us via sales@vrajatechnologies.com
Who is the point of contact for technical support, configuration support or bug-related queries?
  • You can reach us via support@vrajatechnologies.com

Submit a Support Ticket

If you encounter any issues while using our app that are caused by the app itself, we offer complimentary support for 60 days from the date of purchase.

To create a support ticket, please register via the Vraja Technologies Support Email and provide the necessary details so we can assist you in resolving the issue.

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At Vraja Technologies, we are committed to providing reliable support and a smooth experience for all our Odoo apps.

Lifetime Free Support

We provide lifetime free support for our app. Our support covers issues that are directly related to the purchased app and its standard features.

  • Configuration support
  • Bug fixing related to our app
  • Technical issues related to our app functionality
  • Guidance for app usage and setup

Third-Party App Conflict

Our support does not cover conflicts caused by third-party apps, custom modules, or external code changes made by another provider. If your Odoo system has other customizations or third-party modules installed and they conflict with our app, we can review the issue and provide a solution as a paid customization or support service, if required.

Supported Hosting Platforms

Before purchasing, please make sure your Odoo hosting environment supports custom module installation.

  • Odoo.sh
  • On-Premise Odoo Server

Free Installation & Configuration

We provide free installation and basic configuration support after purchase. Our team will help you install the app and complete the required basic setup so you can start using it smoothly.

Version Compatibility

Before purchasing the app, please verify the Odoo version carefully. Each app is developed and tested for specific Odoo versions. If you purchase the app for the wrong version, additional migration or compatibility work may require extra charges.

Support Availability

  • Time Zone: IST
  • Support Hours: 9:30 AM to 7:00 PM IST
  • Email Response Time: Within the next 24 working hours
  • We always try our best to respond as quickly as possible and provide a proper solution based on the issue.

Need Help Before Purchasing?

Still have any questions or need help before purchasing? Please contact our team. We are here to help you make the right choice.

At Vraja Technologies, customer satisfaction is very important to us. We always try our best to provide a stable and reliable app experience.

Refund Eligibility

We provide a refund in the following cases:

  • Issue from our side: If any issue is raised due to our app and we are unable to fix it within the committed timeline, we will provide a refund without asking any unnecessary questions.
  • Missing promised feature: If any feature is clearly mentioned in our app description but is not available in the actual app, you are eligible for a refund.

Non-Refundable Cases

Refunds may not be applicable in the following cases:

  • Wrong Odoo version purchase
  • Conflict with third-party apps or custom modules
  • Unsupported hosting environment
  • Custom changes requested after purchase
  • Issue caused by manual code changes or server misconfiguration

Review Before Purchase

We strongly recommend reviewing the app description, features, screenshots, and supported Odoo version before making a purchase.

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We do not store any card details on our system. All payments are processed through a secure payment gateway, ensuring your payment information remains safe and protected.

Need Clarification Before Purchase?

If you have any doubts about features, compatibility, installation, or support before purchasing, please contact us. Our team will be happy to guide you.

Need Clarification Before Purchase?

Please contact us before purchasing if you need help with features, compatibility, installation, or support.

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